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3 anos de experiência

Competências

Billing Accounts Support Front Desk Operations Customer Service MS Excel MS Word Google Sheets Google Workspace Accounting Software Client Relations Problem Resolution Multitasking Communication Teamwork Cash Handling

Experiência

Reception & Customer Care Officer (Billing & Accounts Support)

Jagat Motors Pvt. Ltd. (Hyundai Dealership)

2025-01 -

Managed front‑desk operations and responded to 35‑45 daily customer calls, delivering prompt and professional service. Processed daily billing, counter receipts and cash transactions using internal financial and management software. Prepared monthly and annual sales and service reports with MS Excel and Google Sheets for senior management. Performed daily cash reconciliations, maintained accurate customer records and ensured visitor‑log accuracy.

Pre‑Sales & Sales Support Associate

Jagadamba Motors / TVS Showroom

2023-01 - 2024-12

Assisted walk‑in customers with vehicle specifications, pricing and purchasing procedures, enhancing the showroom’s conversion rate. Maintained daily follow‑up records and supported lead‑generation activities for the sales team. Collaborated with sales officers on paperwork, billing preparation and various administrative tasks, ensuring smooth transaction flow.

Formação

Bachelor of Business Administration (BBA) – Currently Pursuing

Idiomas

Nepali

native

English

intermediate

Hindi

fluent

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