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19 anos de experiência

Competências

Office administration Front desk operations Correspondence management Appointment scheduling Records management Client relations Inventory coordination Data entry People management Confidentiality and data security Analytical thinking Teamwork Customer service Document preparation Microsoft Office

Experiência

Front Desk Officer

Ultimate Prime Laundry and Dry Cleaning

2022-01 - 2026-12

Served as the first point of contact for clients and visitors, welcoming guests and directing inquiries to appropriate departments. Managed incoming calls, emails and correspondence while maintaining visitor logs and appointment schedules. Oversaw guest check‑ins and ensured the reception area remained neat and professional. Provided day‑to‑day administrative support to keep office operations running smoothly, contributing to improved client satisfaction.

Corps Member

National Youth Service Corps (NYSC)

2021-01 - 2022-12

Participated in community development projects and assisted local administrations with clerical tasks. Coordinated schedules and documentation for youth service activities. Facilitated communication between corps members and host institutions, ensuring smooth operation of program logistics.

Secretary

Rocked Edge Consultants

2020-03 - 2021-04

Acted as the primary contact for customers, handling inquiries and providing timely feedback to management. Managed company correspondence, prepared reports and presentations, and supported day‑to‑day office matters. Ensured accurate filing and document preparation, enhancing overall office efficiency.

Secretary

Velstwealth Nig. Ltd

2013-01 - 2014-12

Assisted management in preparing reports, presentations and both internal and external correspondence. Handled client inquiries with professionalism, maintaining a high level of customer service. Monitored office supplies, coordinated procurement, and maintained databases and contact lists to support efficient information flow.

Sales Representative

Reals Confectionery Company

2009-01 - 2010-12

Sold company products to new and existing customers, consistently meeting sales targets. Built strong client relationships that enhanced customer satisfaction and repeat business. Prepared and delivered product presentations and quotations tailored to client needs, and generated leads through networking and cold calling.

Computer Operator

Divine Link Computer Centre

2007-01 - 2009-12

Operated and monitored computer systems and peripheral equipment for accurate data processing. Performed routine system maintenance, backups and data entry to ensure reliable operations. Identified and resolved hardware and software issues, escalating complex problems to technical support while maintaining logs and reports.

Idiomas

English

fluent

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